SkyMirror Implementation: Week 5-6
OKR Framework & Operational Dashboards
Overview
This document provides the detailed implementation plan for deploying the OKR framework and operational dashboards during Weeks 5-6.
Week 5: OKR Framework Deployment
Day 1-2: Company OKR Finalization
Q1 2025 Company OKRs
OBJECTIVE 1: Establish Product-Market Fit for AI Products Owner: CEO + CTO
| Key Result | Baseline | Target | Tracking |
|---|---|---|---|
| KR1.1: Convert 8 paid pilots to annual subscriptions (CheckMet) | 0 | 8 | CRM |
| KR1.2: Reach 500 active learners on Traquiva | 0 | 500 | Platform |
| KR1.3: Achieve NPS of 40+ from customers | N/A | 40+ | Surveys |
| KR1.4: Maintain 99%+ facial recognition accuracy | 95% | 99% | Metrics |
OBJECTIVE 2: Build Sustainable Revenue Engine Owner: CEO + CFO
| Key Result | Baseline | Target | Tracking |
|---|---|---|---|
| KR2.1: Achieve €250K total revenue in Q1 | €0 | €250K | Finance |
| KR2.2: Reach €20K MRR by end of Q1 | €0 | €20K | Billing |
| KR2.3: Reduce CAC to €8,000 per customer | €12K | €8K | Analytics |
| KR2.4: Achieve 85% gross revenue retention | N/A | 85% | Cohort |
OBJECTIVE 3: Build High-Performance Team Owner: CEO + COO
| Key Result | Baseline | Target | Tracking |
|---|---|---|---|
| KR3.1: Grow team to 18 FTEs | 12 | 18 | HR |
| KR3.2: Fill critical roles within 45 days | N/A | 45 days | Recruiting |
| KR3.3: Achieve 85% employee satisfaction | N/A | 85% | Survey |
| KR3.4: Complete onboarding for 100% new hires | 0% | 100% | HR |
OBJECTIVE 4: Prepare for Series A Owner: CEO + CFO
| Key Result | Baseline | Target | Tracking |
|---|---|---|---|
| KR4.1: Complete data room 100% | 30% | 100% | Checklist |
| KR4.2: Secure 5 warm investor introductions | 0 | 5 | CRM |
| KR4.3: Validate pitch with 5 advisor reviews | 0 | 5 | Feedback |
| KR4.4: Initiate 10 investor conversations | 0 | 10 | CRM |
Day 3-4: Business Unit OKRs
CheckMet (AI Attendance) - Q1 2025
OBJECTIVE: Deliver Enterprise-Ready Product Owner: CTO
| Key Result | Target | Owner | Status |
|---|---|---|---|
| Complete 3 HRIS integrations | 3 | Integration Lead | ⬜ |
| Achieve 99% recognition in varied lighting | 99% | AI Lead | ⬜ |
| Reduce onboarding to <2 weeks | 2 weeks | Product Lead | ⬜ |
| Launch mobile app v2.0 | Launch | Mobile Lead | ⬜ |
Traquiva (AI Learning) - Q1 2025
OBJECTIVE: Scale AI-Powered Learning Owner: Product Lead
| Key Result | Target | Owner | Status |
|---|---|---|---|
| Reach 500 active learners | 500 | Growth Lead | ⬜ |
| Achieve 90% course completion | 90% | Curriculum Lead | ⬜ |
| Launch 3 new AI modules | 3 | Content Lead | ⬜ |
| Achieve 4.5+ star rating | 4.5+ | UX Lead | ⬜ |
Software Solutions - Q1 2025
OBJECTIVE: Establish Repeatable Delivery Owner: Delivery Lead
| Key Result | Target | Owner | Status |
|---|---|---|---|
| Complete 2 projects on-time | 2 | PM Lead | ⬜ |
| Achieve 90% client satisfaction | 90% | Account Manager | ⬜ |
| Document 3 solution templates | 3 | Tech Lead | ⬜ |
| Reduce delivery time by 15% | -15% | PM Lead | ⬜ |
SkyMirror Academy - Q1 2025
OBJECTIVE: Launch Scalable Education Owner: Academy Director
| Key Result | Target | Owner | Status |
|---|---|---|---|
| Enroll 40 students in cohort | 40 | Enrollment Lead | ⬜ |
| Achieve 85% completion rate | 85% | Curriculum Lead | ⬜ |
| Secure 2 corporate contracts | 2 | BD Lead | ⬜ |
| Launch online platform MVP | Launch | Tech Lead | ⬜ |
Day 5: OKR Tracking System
OKR Tracking Tool Setup
Option 1: Notion (Recommended for current stage)
- Create OKR database
- Link to team/individual pages
- Weekly check-in template
- Quarterly review template
Option 2: Dedicated OKR Tool (Future)
- Lattice, 15Five, or Weekdone
- Automated reminders
- Progress visualization
- Integration with Slack
Weekly Check-in Template
## Weekly OKR Check-in - [Date]
### Team: [Team Name]
### Objective: [Objective]
### Key Results Progress
| Key Result | Target | Current | Progress | Confidence |
|------------|--------|---------|----------|------------|
| KR1 | X | Y | Z% | 🟢/🟡/🔴 |
| KR2 | X | Y | Z% | 🟢/🟡/🔴 |
| KR3 | X | Y | Z% | 🟢/🟡/🔴 |
### Wins This Week
1. [Win 1]
2. [Win 2]
### Blockers
1. [Blocker 1] - [Owner] - [Help needed]
### Focus Next Week
1. [Priority 1]
2. [Priority 2]
### Confidence Level: 🟢 On Track / 🟡 At Risk / 🔴 Off Track
Week 6: Operational Dashboards
Day 1-2: Executive Dashboard
Executive Dashboard Components
┌─────────────────────────────────────────────────────────────────────┐
│ SKYMIRROR EXECUTIVE DASHBOARD │
├─────────────────────────────────────────────────────────────────────┤
│ │
│ FINANCIAL HEALTH │
│ ┌────────────┐ ┌────────────┐ ┌────────────┐ ┌────────────┐ │
│ │ MRR │ │ ARR │ │ Runway │ │ Burn Rate │ │
│ │ €15.2K │ │ €182K │ │ 18 months │ │ €65K/mo │ │
│ │ ▲ +12% │ │ ▲ +15% │ │ ✓ Target │ │ ✓ On plan │ │
│ └────────────┘ └────────────┘ └────────────┘ └────────────┘ │
│ │
│ CUSTOMER HEALTH │
│ ┌────────────┐ ┌────────────┐ ┌────────────┐ ┌────────────┐ │
│ │ Customers │ │ NPS │ │ Retention │ │ CAC │ │
│ │ 8 active │ │ 42 │ │ 95% │ │ €7,500 │ │
│ │ ▲ +2 │ │ ▲ +5 │ │ ✓ Target │ │ ✓ <€8K │ │
│ └────────────┘ └────────────┘ └────────────┘ └────────────┘ │
│ │
│ PRODUCT HEALTH │
│ ┌────────────┐ ┌────────────┐ ┌────────────┐ ┌────────────┐ │
│ │ CheckMet │ │ Traquiva │ │ Uptime │ │ Accuracy │ │
│ │ 1,750 users│ │ 350 users │ │ 99.9% │ │ 98.5% │ │
│ │ ▲ +15% │ │ ▲ +25% │ │ ✓ Target │ │ ▲ +1% │ │
│ └────────────┘ └────────────┘ └────────────┘ └────────────┘ │
│ │
│ TEAM HEALTH │
│ ┌────────────┐ ┌────────────┐ ┌────────────┐ ┌────────────┐ │
│ │ Team Size │ │ Open Roles │ │ eNPS │ │ Turnover │ │
│ │ 15 FTEs │ │ 3 │ │ 55 │ │ 0% │ │
│ │ ▲ +3 │ │ Hiring │ │ ✓ Target │ │ ✓ Target │ │
│ └────────────┘ └────────────┘ └────────────┘ └────────────┘ │
│ │
│ OKR PROGRESS │
│ ┌─────────────────────────────────────────────────────────────────┐│
│ │ O1: Product-Market Fit ████████░░░░░░░░ 55% 🟢 ││
│ │ O2: Revenue Engine ██████░░░░░░░░░░ 40% 🟡 ││
│ │ O3: Team Building ████████████░░░░ 75% 🟢 ││
│ │ O4: Series A Prep ██████████░░░░░░ 65% 🟢 ││
│ └─────────────────────────────────────────────────────────────────┘│
│ │
└─────────────────────────────────────────────────────────────────────┘
Day 3-4: Product & Customer Dashboards
Product Dashboard (CheckMet + Traquiva)
| Metric | CheckMet | Traquiva | Target |
|---|---|---|---|
| Active Users | 1,750 | 350 | Growth |
| DAU/MAU | 65% | 45% | 50%+ |
| Feature Adoption | 72% | 58% | 60%+ |
| Uptime | 99.9% | 99.8% | 99.9% |
| Response Time | 180ms | 220ms | <500ms |
| Error Rate | 0.02% | 0.05% | <0.1% |
| Recognition Accuracy | 98.5% | N/A | 99%+ |
| Course Completion | N/A | 87% | 85%+ |
Customer Success Dashboard
| Metric | Current | Target | Status |
|---|---|---|---|
| Active Customers | 8 | 12 | 🟡 |
| Health Score (Avg) | 78 | 80+ | 🟢 |
| At-Risk Accounts | 1 | 0 | 🟡 |
| Support Tickets (Open) | 12 | <20 | 🟢 |
| Avg Response Time | 3.5h | <4h | 🟢 |
| CSAT Score | 4.6/5 | 4.5+ | 🟢 |
| QBRs Completed | 6/8 | 100% | 🟡 |
| Expansion Pipeline | €25K | €30K | 🟡 |
Day 5: Financial & Team Dashboards
Financial Dashboard
| Metric | MTD | QTD | YTD | Target |
|---|---|---|---|---|
| Revenue | €45K | €120K | €120K | €250K |
| MRR | €15.2K | - | - | €20K |
| Gross Margin | 62% | 60% | 60% | 57%+ |
| Burn Rate | €65K | €195K | €195K | €80K/mo |
| Cash Balance | €1.1M | - | - | 18mo runway |
| CAC | €7,500 | €8,200 | €8,200 | <€8K |
| LTV:CAC | 3.2x | 3.0x | 3.0x | 3:1+ |
Team Dashboard
| Metric | Current | Target | Status |
|---|---|---|---|
| Total FTEs | 15 | 18 | 🟡 |
| Open Positions | 3 | 0 | 🟡 |
| Time to Hire | 52 days | 45 days | 🟡 |
| Offer Acceptance | 75% | 80% | 🟡 |
| eNPS | 55 | 50+ | 🟢 |
| Voluntary Turnover | 0% | <10% | 🟢 |
| Training Hours/Employee | 18 | 20+ | 🟡 |
| 1:1 Completion | 95% | 100% | 🟢 |
Dashboard Implementation
Tool Selection
| Dashboard | Tool | Rationale |
|---|---|---|
| Executive | Notion + Google Sheets | Simple, accessible |
| Sales | HubSpot | Native CRM data |
| Product | Mixpanel + Custom | Product analytics |
| Customer Success | HubSpot + Sheets | Customer data |
| Financial | QuickBooks + Sheets | Financial data |
| Team | BambooHR + Sheets | HR data |
Dashboard Review Cadence
| Dashboard | Frequency | Attendees | Owner |
|---|---|---|---|
| Executive | Weekly | Leadership | CEO |
| Sales | Daily | Sales team | Sales Lead |
| Product | Weekly | Product + Eng | CTO |
| Customer Success | Weekly | CS team | CS Lead |
| Financial | Monthly | Leadership | CFO |
| Team | Monthly | Leadership | COO |
Deliverables Checklist
Week 5 Deliverables
- Company OKRs finalized and approved
- Business unit OKRs cascaded
- OKR tracking system set up (Notion)
- Weekly check-in template created
- OKR review cadence established
- All team members trained on OKRs
Week 6 Deliverables
- Executive dashboard live
- Product dashboard live
- Customer success dashboard live
- Financial dashboard live
- Team dashboard live
- Dashboard review cadence established
Next Steps (Week 7-8)
After completing OKR framework and dashboards:
-
Customer Discovery Interviews
- Schedule 20 customer interviews
- Validate problem hypotheses
- Test value propositions
-
Assumption Validation
- Pricing validation
- Feature prioritization
- Competitive positioning
Document Version: 1.0 Created: December 2024 Owner: CEO / COO Status: Implementation Ready